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When a booking is accepted by Feilding and District Steam Rail Society (The Society), passengers are bound by The Society’s Conditions of Travel.
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The Society, Kiwi Rail NZ Ltd, The Federation of Rail Organisations Inc. and the owners, employees or operators of any locomotive, carriages, ships, coaches, vehicles or any equipment or venues used on this excursion accept no responsibility for loss or damage caused to passengers or belongings travelling on this excursion.
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The Society reserves the right to substitute the train and transportation as required for operational purposes.
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The organisers accept no responsibility for variations to any arrival or departure times. However every attempt will be made to keep passengers informed of any variations to the schedule
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No Refunds of fares will be made for passengers who do not show for the excursion.
Refunds will be issued if the rail event does not run, less any booking fee.
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No Refunds will be given in the event of breakdown or delay after joining the train.
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In the event of cancellation of a booking, refunds will be made only if a clear 7 days’ notice is given before the departure date. Each cancellation will incur a $10 administrative fee.
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Passengers with disabilities requiring nursing or special attention must also book a ticket for their carer companion.
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